OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 77 comments received in the last 90 days.
22 June 2025
No issues kept upto date . No delays car arrived on due date
11 June 2025
As previously stated excellent service and very patient and understanding of what I wanted from a vehicle. Went above and beyond even flashed mini lights as I approached to collect. Service with smile x
10 June 2025
Very satisfied
03 June 2025
Very knowledgeable and helpful in choosing the right specification. Vehicle handover thoughtfully created and felt very special.
06 May 2025
Very helpful and professional.
01 July 2025
Easy to book the dash cam fitting, although it actually took longer than anticipated to complete. I was kept updated regarding progress as I had chosen to wait for the job to be completed.
24 June 2025
Ronnie has been fantastic. There was an issue with the vehicle order however this was not down to her and the vehicle arrived before the ETA. Loved the unveiling in the showroom. The knowledge shown by Ronnie at the handover was great also.
23 June 2025
Very professional and got the car booked in fast and jobs were completed same day
23 June 2025
The customer service received was great. The costs were fair and the diagnosis well explained. Thanks
22 June 2025
Very satisfied
21 June 2025
staff were friendly and helpful
19 June 2025
Very helpful and accommodating
15 June 2025
Everything ran smoothly and efficiently
15 June 2025
Superb service
14 June 2025
Overall happy
01 July 2025
Fast, efficient and friendly.